Terms of Use
The short version. You're welcome to use this website to learn about our services and estimate your savings. Our Savings Wizard gives estimates, not quotes or guarantees. Any actual project is governed by a separate written agreement, and under those agreements our clients own the code and IP we deliver. Please use the Site lawfully and don't misuse it.
1. Acceptance of these terms
These Terms of Use ("Terms") govern your access to and use of www.ripandreplace.me, including the Savings Wizard, contact form and any reports or emails generated through it (together, the "Site"). The Site is operated by Rip and Replace, LLC ("Rip and Replace," "we," "us" or "our").
By using the Site, you agree to these Terms and to our Privacy Policy. If you use the Site on behalf of a company, you confirm that you are authorized to accept these Terms for it. If you don't agree, please don't use the Site.
2. About the Site and our services
The Site provides information about our CRM strategy, custom software, AI, data, migration and managed services. It is intended for businesses and business professionals. Nothing on the Site is an offer to provide services. Any services we provide are governed by a separate written agreement, such as a statement of work or master services agreement. If there is a conflict between that agreement and these Terms, the agreement controls for those services.
3. Savings estimates are not quotes
The Savings Wizard and any savings report are estimates for general informational purposes only. They are based on:
- publicly available list prices, which vendors may change at any time;
- the information you enter;
- our own assumptions about typical build, hosting and usage costs.
Your actual costs and savings will depend on your contracts, discounts, terms, scope, usage and other factors. Estimates are not a quote, bid, offer or guarantee of any price, savings, timeline or result. Before making purchasing, contract or cancellation decisions, you should review your own vendor agreements, including notice periods and renewal terms.
4. No professional advice
Content on the Site, including articles, case examples and reports, is general information. It is not legal, financial, tax, accounting or security advice, and you should not rely on it as a substitute for advice tailored to your situation. References to news coverage and to third-party companies are provided for context and are not our client results unless we expressly say so.
5. Intellectual property
The Site and its content, including text, graphics, logos, the RIP.AND.REPLACE name and marks, design, software and the Savings Wizard, are owned by Rip and Replace or its licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to view and use the Site for your internal business evaluation. You may share or print your own savings report.
You may not copy, modify, distribute, sell, frame or create derivative works from the Site or its content, or use our name or logos, without our prior written permission.
Client projects are different. Ownership of the code, data and other deliverables we create for clients is set out in each client's written agreement. Under our standard engagement, the client owns the deliverables and receives a full handover. These Terms do not change those agreements.
6. Third-party trademarks
Salesforce, Sales Cloud, Service Cloud, Experience Cloud and Agentforce are trademarks of Salesforce, Inc. HubSpot, Microsoft, Dynamics 365, Creatio, Pipedrive, Zoho, monday.com, Anthropic, Claude, n8n, Make and all other third-party trademarks and service marks referenced on the Site are the property of their respective owners. References to third-party products, companies, pricing and publications are for identification and comparison purposes only. They do not imply affiliation, sponsorship, endorsement or partnership unless expressly stated. Rip and Replace, LLC is independent of these companies.
7. Acceptable use
You agree not to:
- use the Site in violation of any law or regulation, or to infringe anyone's rights;
- submit false, misleading or someone else's information, or use the Site to send spam or unsolicited messages;
- interfere with, disrupt or attempt to gain unauthorized access to the Site, its servers or networks, including by probing, scanning or testing vulnerabilities without our written permission;
- use bots, scrapers or other automated means to access the Site or submit forms, except for standard search-engine indexing;
- introduce malware or anything harmful, or circumvent any security, rate-limiting or access controls;
- copy or reverse engineer the Site, or use it to build a competing product or service.
We may suspend or block access to the Site for anyone who violates these Terms.
8. Information you submit
You are responsible for the information you submit through the Site, and you confirm it is accurate and that you have the right to provide it. Our Privacy Policy describes how we handle personal information.
If you send us feedback, ideas or suggestions, we may use them without obligation to you. Please don't send confidential information through the Site until we have a confidentiality agreement in place.
9. Third-party links and content
The Site may link to or reference third-party websites, articles, pricing pages and services that we don't control. We provide them for convenience. We are not responsible for their content, accuracy, availability or practices, and your use of them is governed by their own terms.
10. Disclaimer of warranties
To the fullest extent permitted by law, the Site and all content, estimates and reports are provided "as is" and "as available," without warranties of any kind, whether express, implied or statutory. This includes any warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and uninterrupted or error-free operation. We do not warrant that any estimate, figure or third-party price shown on the Site is current, complete or accurate.
11. Limitation of liability
To the fullest extent permitted by law, Rip and Replace and its members, officers, employees and agents will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages. This includes lost profits, revenue, savings, data or goodwill, arising out of or relating to the Site or your reliance on any content or estimate, even if we have been advised of the possibility of such damages. Our total liability for any claim relating to the Site will not exceed one hundred US dollars (US $100).
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. This section does not limit liability that cannot be limited under applicable law. It also does not affect the terms of any separate written services agreement.
12. Indemnification
You agree to defend, indemnify and hold harmless Rip and Replace and its members, officers, employees and agents from any claims, losses, liabilities and expenses, including reasonable attorneys' fees, arising from your misuse of the Site or your violation of these Terms or of any law or third-party right.
13. Governing law and disputes
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules. Any dispute relating to these Terms or the Site will be brought exclusively in the state or federal courts located in Harris County, Texas, and you and we consent to their jurisdiction. Before filing a claim, each party agrees to try in good faith to resolve the dispute informally by contacting the other.
14. Changes to the Site and these terms
We may change, suspend or discontinue any part of the Site at any time. We may also update these Terms. When we do, we will change the "last updated" date above. Your continued use of the Site after an update means you accept the updated Terms.
15. General
- Entire agreement: these Terms and our Privacy Policy are the entire agreement between you and us about the Site. Separate written services agreements govern our services.
- Severability: if any provision is found unenforceable, the rest remain in effect.
- No waiver: our failure to enforce a provision is not a waiver of it.
- Assignment: you may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition or sale of assets.
16. Contact us
Rip and Replace, LLC
Email: rip@ripandreplace.me
Phone: 832.577.7757